FAQ

We send you an email as soon as your order is on the way, so that you can find out when it will arrive.

Our Shipping & Returns page can give you more information and timescales.

If you do need to report your order as lost then please contact our customer service team info@hslmedical.co.uk

All our delivery options can be found on our Shipping & Returns page.

For further information on how to return your item, please visit our Shipping & Returns page.

You can cancel your order up until the time it is being prepared for dispatch by contacting us via info@hslmedical.co.uk 9am to 5pm Monday to Friday. If your order has already been dispatched it will not be possible to cancel. Please review our Shipping & Returns page for further information on how to return your order.

Your credit/debit card will be charged for the amount of your order at the point of checkout.